We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
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Our Buyer Protection covers your purchase from click to delivery
5 Stars (19)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
31 Oct 2018 01:52
30 Oct 2018 05:31
Everything is fine
15 Oct 2018 12:09
Moscow less than a month. Description. Envelope thin, light, compact, Without Hood, fully open the blanket. We have to check in the campaign.
25 Sep 2018 00:57
دافية ماتوقعتها SiC explicitly
19 Sep 2018 04:11
super ok sleeping bag. very slim. good delivery. thx store
11 Sep 2018 15:43
3 Sep 2018 12:46
The quality is excellent! The sleeping bag the company serves faithfully for 4 years. Product description. Delivered quickly. Seller recommend.
1 Sep 2018 22:40
1 Sep 2018 11:29
31 Aug 2018 11:14
great product, as described! good store.
30 Aug 2018 07:54
The store answered quickly and sent me 1 sack of right and 1 from left as asked by posts. To that can unite and become a sack double. Shipping time was indicated.
30 Aug 2018 04:54
29 Aug 2018 23:02
Since the 19 days. Packed well. All the whole piece. Flat seams sewn good sticking no thread. The first impression is positive.
26 Aug 2018 12:39
Excellent transaction. Thanks :-)
22 Aug 2018 10:48
Quality Products, Fast shipping. Thank You Very Much.
18 Aug 2018 05:02
It took time to arrive, but it arrived. The item has a great quality. I tried it and there was only one issue (not related to the store): if used as sleeping bag, it keep in indeed warm (if you sleep with only a pantry and a t-shirt), BUT the fabric is not breathable. It means that your sweat will stay and the feeling is strange . If you want to use this item, I recooment to use it at cover, it will reduce the sweat issue. Great seller
15 Aug 2018 04:42
Good Quality very light
14 Aug 2018 22:45
Perfectly. Worth taking
1 Aug 2018 04:25
I have bought two sleeping bags, and I am totally satisfied. Delivery was taken 26 days to the small town in Murmansk region. One problem is don't run on the sleeping bags in the socks; that's really slippery:) Thanks a lot, I am glad to have sleeping bags which can be used like quilts. Just be careful with a zipper as always. By the way, the zip could be bigger.
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